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  • I recently updated my game and for some reason I got this screen that has chinese characters and a 18 on it.  Is there something I'm messing up somewhere?
    20170510 133031

    This is the screen

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    • A rudimentary translation says its a verification step.

      It's asking for a name, presumably your account name. And your ID number.

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    • Crap...and I don't know the ID number. 

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    • I got the same screen is there any way around it?

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    • Nitrocreeper wrote:
      I got the same screen is there any way around it?

      http://www.welefen.com/lab/identify/? use this to generate a ID no. it doesnt matter what u pick from the drop-down menu. as for the name, i think anything would do. if still unsure just grab one from the list below

      152626199301075594

      152626199301079931

      152626199301076079

      152626199301074970

      152626199301071593

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    • Thanks

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    • Weird, it doesnt work for me, using my account name and also the a ID created by the tool from the link.

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    • What should i do, it won't work either... I can't play this game....

      Please help...

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    • Contrary to what has been said above, this is actually a user verification system in accordance with recent government regulations. The 18 you see says "Users under 18 will have restrictions placed on their account to prevent addiction". The two items on the pop-up are 1. Full, real name and 2. Your Chinese social security number. But ofc, no one here has a Chinese SSN.

      I browsed the Chinese net for some answers, apparently there aren't any detriments to not filling it out, but a portion of users have trouble with infinite pop-ups. The recommended solution was to change your account password and relog, but I haven't personally tested it out so I can't vouch for its authenticity. It's still worth a try, nevertheless.

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    • HowTragic wrote:
      Contrary to what has been said above, this is actually a user verification system in accordance with recent government regulations. The 18 you see says "Users under 18 will have restrictions placed on their account to prevent addiction". The two items on the pop-up are 1. Full, real name and 2. Your Chinese social security number. But ofc, no one here has a Chinese SSN.

      I browsed the Chinese net for some answers, apparently there aren't any detriments to not filling it out, but a portion of users have trouble with infinite pop-ups. The recommended solution was to change your account password and relog, but I haven't personally tested it out so I can't vouch for its authenticity. It's still worth a try, nevertheless.

      Unless things have changed the game doesn't verify authenticity of the id with government database. Generated ID should work in theory, I'll try it with another account tonight

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    • Hi having the same problem, Any generated code and name I enter fails and it just gives me a small floating text box that has "-153" in it and then dissapears. 

      Nothing I enter seems to work.

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    • Mehmehmeh1 wrote:
      Hi having the same problem, Any generated code and name I enter fails and it just gives me a small floating text box that has "-153" in it and then dissapears. 

      Nothing I enter seems to work.

      You need a chinese name, the ID work but without the name its won't work.

      Any name that's not chinese isn't wrking

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    • Any solution?  Nothing seems to work.

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    • Happened to me today too. Tried a lot of stuff, mostly with the -153 outcome or some other infinite popup. 

      Finally tried to input random chinese text i found + those numbers above and combo:

      重密码

      152626199301071593

      Did it for me, game logged as usual and everything seems fine

      hope it will help :)

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    • It worked, thanks!

      Much appreciated.

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    • so time for to stop the game ...

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    • I have figured out the requirements to complete the thing that pops up at the start if you didn't already do it:

      1- In the first slot you must have a name written in Chinese with 3 random (letters of the Chinese language)

      2-In the second slot you must enter a randomly generated ID code (refering from above in this post)

      Once you have clear both 1 and 2 you should be able to play the game (well I know that it did work for me and some other people)

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    • You can go to this customer service page of MF

      https://moefantasy.kf5.com/hc/request/guest/

      or just contact cs@moefantasy.com

      You just need to told them that you are not in China, and you do not have the ID code in China.

      And then they will help you to verified your account.

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    • The advice above worked for me. Had a simple chat with moefantasy support and despite the language barrier they got it fixed without much trouble.

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    • I logged in today and found all my fleets are still 5 6 7 and 8 instead of 1 2 3 and 4 how do i change them back to normal?

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    • This was a recent update. There are now a total of 8 fleets. Fleets 5-8 can only be used for expeditions while only fleets 1-4 are sortieable.

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    • Ah kk

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    • Thx for prompt response

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    • Does anyone what Graf spee remodel abilities are?

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    • help remove censorship version 3.6?

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    • A FANDOM user
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